Dynamics 365 Sales & CRM Implementation

Dynamics 365 CRM implementation and customization that unifies your pipeline and automates follow-ups.

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What Dynamics 365 Sales brings to your revenue team

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Sales teams lose deals to scattered data, missed follow-ups, and guesswork. Codevision implements Dynamics 365 Sales as a single CRM that gives your team a clear pipeline, automated nudges, and AI guidance from Copilot — configured and supported by a Microsoft-certified team:

  • One view of every deal — pipeline, contacts, and history in one place, not across inboxes and spreadsheets.
  • Automated follow-through — reminders, sequences, and next-best-action so nothing slips.
  • AI-assisted selling — Copilot for Sales surfaces insights and drafts communication in context.
  • Connected to your stack — native links to Microsoft 365, Teams, and the Power Platform.

Dynamics 365 CRM Expertise Across Setup, Customization & Support

CRM Consulting

We map your sales process and design a Dynamics 365 Sales setup that matches how your team actually sells.

Implementation & Configuration

End-to-end setup of pipeline stages, dashboards, and automation aligned to your revenue workflow.

Customization & Development

Custom entities, business rules, and Power Platform extensions for the way your team works

Copilot for Sales

AI configured into your CRM to summarize, draft, and surface the next best action in context.

Migration & Integration

Clean migration from legacy CRM, plus integration with Business Central, marketing, and telephony.

Adoption & Support

User training, adoption programs, and ongoing support so the CRM actually gets used.
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Frequently Asked Questions

Dynamics 365 Sales is Microsoft’s CRM for managing the full sales cycle — leads, opportunities, pipeline, and customer relationships — with AI guidance from Copilot for Sales. Codevision implements and customizes it as a Microsoft-certified partner.

“Dynamics 365 CRM” is the common name for Microsoft’s customer-engagement apps; Dynamics 365 Sales is the specific app for the sales function. Codevision implements Sales, and connects it with related apps like Customer Service when you need them.

Both are strong CRMs; the fit depends on your stack:

  • Microsoft integration — Dynamics 365 links natively to Microsoft 365, Teams, and Power BI
  • Unified data — it shares a data platform with Business Central and other Dynamics apps
  • Copilot — AI is built across the Microsoft ecosystem you may already run

If your business is Microsoft-centric, Dynamics 365 Sales usually means less integration overhead. We give an honest recommendation based on your needs.

We cover the full lifecycle:

  • Consulting and process mapping
  • Implementation and configuration
  • Customization and Power Platform development
  • Migration, integration, and ongoing support

Yes. We migrate contacts, accounts, opportunities, and history from your current CRM, cleaning and mapping the data so your team starts with a reliable single source of truth.

Yes. Copilot for Sales adds AI that summarizes meetings, drafts emails, and surfaces the next best action inside the CRM. We configure it to your process and keep sellers in control.

We’re Microsoft-certified, deliver across India and the US, and focus on adoption — configuring the CRM to your sales process and training your team so it actually gets used, not just installed.

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