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Microsoft Virtual Agent

Empower Customer Support with Microsoft Virtual Agent Solutions

Virtual Agent

Microsoft Power Virtual Agent

Our Core Microsoft Power Virtual Agent Services empower businesses to enhance customer engagement through intelligent, AI-driven chatbots. Our expertise in deploying Power Virtual Agents enables seamless integration with your existing systems, providing personalized and responsive interactions that meet your customers’ needs 24/7. Leveraging the robust capabilities of Microsoft’s platform, we deliver scalable and customizable virtual agents that streamline workflows and reduce operational costs. 

Additionally, our comprehensive integration of Microsoft Virtual Agent (MVA) and Microsoft Co-Pilot empowers businesses with advanced AI capabilities within the Microsoft ecosystem. MVA enhances customer interactions through intelligent chatbot solutions, providing seamless support and automated responses tailored to user queries.  

Partner with Codevision Technologies to revolutionize your customer service and operational processes with cutting-edge virtual agent solutions that not only streamline workflows but also harness the power of Microsoft Co-Pilot to deliver insights and automate tasks efficiently. 

Our Best Offering
  • AI-powered chatbot 
  • Business automation 
  • No-code bot building 
  • Microsoft Co-Pilot 
  • Natural Language Processing (NLP) 
  • Conversational AI 
  • Customer support automation 
  • Website chatbots 
  • Mobile app chatbots 
  • Customer service enhancement 
  • Workflow automation 
  • Seamless customer support 
  • Advanced AI capabilities
DEVELOPMENT

Virtual Agent Services

Integration with Microsoft Ecosystem

Microsoft Virtual Agent seamlessly integrates with a wide range of Microsoft Ecosystem, enhancing its functionality and ensuring a cohesive user experience. This includes integration with Microsoft Dynamics 365 for customer relationship management, Microsoft Power Platform for custom app development, and Microsoft Teams for internal communication. By leveraging these integrations, businesses can automate workflows, access valuable customer insights, and provide consistent support across various platforms.

Microsoft Virtual Agent Chatbot with Co-Pilot

Transform your customer interactions with our advanced Microsoft Virtual Agent (MVA) Chatbot integrated with Co-Pilot capabilities. Empower your business with AI-driven automation and personalized customer engagement, enhancing efficiency and customer satisfaction. Experience seamless integration and intelligent automation tailored to elevate your business communication standards.

No-Code Bot Building 

One of the standout features of Microsoft Virtual Agent is its no-code bot building capabilities. This allows users to create powerful, customized chatbots without any coding knowledge. The intuitive drag-and-drop interface simplifies the bot creation process, enabling users to design bots that can handle a variety of tasks, from answering frequently asked questions to processing customer requests. This democratization of bot development empowers all employees, regardless of technical skill, to contribute to the automation process.

Natural Language Processing 

At the core of Microsoft Virtual Agent is its advanced Natural Language Processing (NLP) engine. This technology enables the bot to understand and respond to user queries in a conversational manner, making interactions more human-like and effective. The NLP engine continuously learns from interactions, improving its understanding and responses over time. This ensures that customers receive accurate and relevant information, enhancing their overall experience.

Multi-Channel Engagement 

Microsoft Virtual Agent supports multi-channel engagement, allowing businesses to deploy their bots across various communication platforms. Whether it's on a website, within a mobile app, through social media channels, or integrated into messaging apps like WhatsApp and Facebook Messenger, the virtual agent ensures consistent and seamless customer support. This flexibility ensures that businesses can meet their customers wherever they are, providing timely and effective assistance.

FAQ QUESTIONS

DO YOU HAVE QUESTIONS? LOOK HERE

Microsoft Virtual Agent is an AI-powered chatbot solution that enables businesses to automate customer interactions and streamline operations. It can benefit your business by providing instant customer support, automating routine tasks, and improving overall efficiency. 

We at Codevision Technologies offer comprehensive features including no-code bot building, natural language processing, multi-channel engagement, advanced AI capabilities, and seamless integration with Microsoft services. 

Yes, Microsoft Virtual Agent can be integrated with various Microsoft services like Dynamics 365, Power Platform, and Teams, allowing for a unified ecosystem.  

Our team focuses on creating intuitive chatbot experiences through user-centric design and testing. We ensure that the chatbots are easy to use, understand user queries accurately, and provide relevant responses in real-time. 

Yes, Microsoft Virtual Agent is equipped with advanced Natural Language Processing (NLP) capabilities, allowing it to understand and respond to complex queries in a conversational manner, ensuring a smooth user experience. 

We leverage Microsoft Virtual Agent to design and deploy customized chatbot solutions tailored to your business needs. We integrate MVA with your existing systems and workflows, ensuring seamless automation and customer engagement. 

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