Microsoft Power Platform for Healthcare Industry

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One of our USA-based client provides Home Healthcare Services is a combined group of companies offering healthcare services in 10 different countries with 100 + Locations. Committed to respected clinical decisions and delivering high-quality products, unrivalled expertise, and customized services.

Our client is guided by operating policies consistent with the mission and vision of its parent company.

Technology used

Power Automate, SharePoint Framework.

Country

America – USA


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The Problems

  • The client had to manage the Projects and the entire process manually which caused a lot of hassle for them. Being part of a group of companies, the process was lengthy and prone to errors and used to get more inaccuracies in work.
  • They use to perform manual steps to sort all relevant information from emails. Teams typically manual copy-paste information into another software, like an Excel Sheet.
  • Lack of Process Tracking, our client had issues with monitoring tasks given to teams. It was challenging to track all the data of employees within a single day. A single person had to manage everything.
  • They faced delay in waiting for approval from the higher or other authorities. Because of this, it was difficult for them to make any further commitments.
  • The Team leader had to heavily depend on paper documentation and phone communication.
  • The task was a big challenge for the team’s management to keep track of every task that is assigned to whom and to determine the current status of each project.


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Solution

  • For our client, we have developed and designed a No Code and Low Code based Software on Microsoft platforms using Graphical Interface rather than Traditional Computer Programming.
  • Codevision adopted Microsoft Power Automate, SharePoint Framework to develop a Centralized Application for a business process with small to big teams.
  • We helped our client to maximize their Healthcare Services performance. with an idea of a strategy, technology, process and change-enablement enhancement idea. Our client team applies that expertise very well to its internal operations.
  • We built a dynamic designed application so all the employees can access each form of information they need while on the go. Access to corporate data on their mobile devices or desktop.

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Manual to Automation benefits:

  • Automate Project creation.
  • Automate task assignment.
  • Approval process for project.
  • Update with Email & SMS based notification to required member or team for each process.
  • Auto effective follow-up decision making process to get task done by its deadline.
  • Creating team meeting when any event is created in SharePoint.


Key Features of App

Enhance the process Improvement with Technology

Process automation has many advantages when compared with an operational structure that does not have any integration. If you implement processes as a culture benefit are observed.

Process control and monitoring

Process regulation is performed in accordance with pre-established guidelines that are integrated into the system, and performance indicators are evaluated by the process owners and managers.

This performance evaluation helps with controlling costs and quality control, and constant improvement instead of periodic improvement.

Process standardization and integrity

The processes can be standardized and every procedure will produce a different version which can be compared and examined.

The new mode of operation allows you to concentrate on customers’ preferences by regulating their satisfaction levels and correcting any mistakes that might have occurred.

Well-mapped & Defined processes

It offers reliable information and a view of the business and its processes overall.
Process management along together with continuous advancement and technological innovation will have an immediate impact on the future as well as on the success of the business.

Integrated communication and continuous improvement

In terms of tools instead of having every department using their own application it is possible to use an all-in-one system that fulfils a variety of needs. A visual process management system, that combines information into one system, will prevent rework and errors. It also helps everyone working towards the same goals.


Results

We at Codevision Technologies Pvt.Ltd try to ensure that any new technology it implements has a positive impact on its team members work processes and their ability to contribute to the company’s success in delivering ongoing quality for its customers.